Articles

• Front Office Management Implementation at Mandaya Karawang Hospital Based on Hospitality Principles

  Izaak Samuel Leihitu, Jajang Gunawijaya, Vitria Ariani

  1 - 18

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• Development and Preservation of Culinary History of Nasi Bogana in Pawon Bogana Keraton Kacirebonan

  Shafira Nindita, Saptarining Wulan, Zayyini Nahdlah

  19 - 27

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• The Influence of Work Life Balance on Employee Satisfaction at Grand Hyatt Jakarta Hotel (Case Study of Food and Beverage Service Department Employees)

  Sherina Tanuputri, Nurbaeti Nurbaeti, Fetty Asmaniati

  28 - 34

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• Strategy Analysis of Ponggok Rural Tourism Development into Integrated Tourism Area

  Zahrotun Satriawati, Rahmat Ingkadijaya, Sri Sulartiningrum

  35 - 46

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• Analysis of Potential Mountaineering Tourism in Mount Gede Pangrango National Park in West Java

  Fernando Fasandra, Adhi Trirachmadi Mumin, Nurbaeti Nurbaeti

  47 - 55

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• The Effect of Service Quality and Servicescape Towards Customer Satisfaction, Starbucks Coffee, Jakarta

  Andhalia Liza Marie

  56 - 70

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• The Effect of Service Quality and Product Quality (Rooms and Food) on Consumer Satisfaction of Harris Sentul Hotel Bogor

  Hamdany Hamdany, Adhi Trirachmadi Mumin, Diena Mutiara Lemmy

  71 - 85

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• The Effect of Service Quality on Customer Satisfaction in JKT48 Theater

  Nurti Rahayu, Rakaputra Prasetia, Priyanto Priyanto

  86 - 99

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