KOMALASARI, Fiona Poetri; BUDIMAN, Surya Fajar.
Customer Retention Strategy Through Customer Satisfaction and Customer Loyalty: The Study on Traveloka Loyalty Program.
TRJ Tourism Research Journal, [S.l.], v. 2, n. 1, p. 69-75, oct. 2018.
ISSN 2598-9839.
Available at: <https://trj.iptrisakti.ac.id/index.php/trj/article/view/32>. Date accessed: 22 dec. 2024.
doi: https://doi.org/10.30647/trj.v2i1.32.