SHARMA, Savita; 						SRIVASTAVA, Sidharth.
 Relationship between Service Quality and Customer Satisfaction in  Hotel Industry.
<strong>TRJ Tourism Research Journal</strong>, [S.l.], v. 2, n. 1, p. 42-49, oct. 2018.
ISSN 2598-9839.
Available at: &lt;<a href="https://trj.iptrisakti.ac.id/index.php/trj/article/view/20" target="_new">https://trj.iptrisakti.ac.id/index.php/trj/article/view/20</a>&gt;. Date accessed: 22 dec. 2024.
doi: <a href="https://doi.org/10.30647/trj.v2i1.20">https://doi.org/10.30647/trj.v2i1.20</a>.